Ribat Enterprises Pvt (Ltd) ("we", "our", or "us") respects your privacy and is committed to protecting your personal data. This policy explains what personal information we collect, why we collect it, how we use and protect it, and the choices you have.

1. Information we collect

We may collect the following types of information:

• Contact details: name, email address, phone number, postal address when you contact us, request a quote, or subscribe.
• Transactional data: records of payments and invoices if you purchase a service or product from us.
• Technical data: IP address, browser type, device information, pages visited and other analytics collected automatically when you use our website (see "Cookies").
• Communications: any messages you send to us (email, contact form, phone recordings where applicable).

2. Why we collect and how we use personal data

We use personal data for the following purposes:

• To respond to enquiries and provide services you request.
• To process payments, manage bookings, and fulfil contracts.
• To send service updates, newsletters, or marketing (only when you have consented to receive marketing).
• To improve and secure our website, analyse traffic, and perform analytics.
• To comply with legal obligations and respond to lawful requests from courts or government authorities.

3. Legal basis and trust

Under current Pakistani law (including the Prevention of Electronic Crimes Act, 2016) and evolving data protection regulation, the processing of personal data is carried out when:

• Processing is necessary to perform a contract with you;
• We have your consent for specific uses (for example, marketing); or
• We are required to comply with legal or regulatory obligations.

Pakistan is also progressing a national Personal Data Protection framework; the Personal Data Protection Bill (draft) provides more detailed requirements that organisations should consider and follow once enacted. We review our policy to remain aligned with these developments.

4. Cookies and similar technologies

We use cookies and similar tools to collect information about how you use our site. Cookies help us provide personalised content, analyse usage, and secure the site. You can control cookies through your browser settings; if you block cookies, some parts of the site may not function correctly.

5. How we share personal data

We may share personal data with:

• Service providers who perform services on our behalf (hosting, email, payment processors).
• Professional advisors (lawyers, auditors) when needed to comply with our legal obligations.
• Government agencies, courts, or law enforcement if required by law or valid legal process.

Where personal data is transferred outside Pakistan we will use appropriate safeguards consistent with applicable law and good practice. The draft national law also sets out rules for international transfers — we will update procedures as that law becomes final.

6. Security and retention

We implement reasonable organisational and technical measures to protect personal data against unauthorised access, accidental loss, destruction or damage. We retain personal data only for as long as needed for the purposes described in this policy or as required by law.

7. Your rights

Subject to local law, you may have rights to:

• Access the personal data we hold about you;
• Request correction of inaccurate personal data;
• Request deletion of personal data (where lawful and not required for legitimate purposes);
• Object to or request restriction of processing (in certain situations);
• Withdraw consent to marketing communications at any time.

To exercise these rights, please contact us using the details below. We will respond within a reasonable time and in accordance with applicable law.

8. Children

Our website is not directed to children under 13. We do not knowingly collect personal data from children without parental consent. If you believe we have collected personal data from a child, please contact us and we will take steps to delete that information where appropriate.

9. Changes to this policy

We may update this Privacy Policy from time to time. Changes take effect on the date shown at the top of this page. Major changes will be posted on our website or communicated where reasonably practicable.

10. Contact & Data Protection Officer (DPO)

If you have questions about this privacy policy or wish to exercise your rights, contact:

If you believe your complaint requires escalation, you may seek further guidance from the relevant Pakistani authorities or legal advisers. Please note that data protection rules in Pakistan are developing; organisations should monitor the national law and implement updates where required.